, Disconnect the power supply from your Hub and BT TV box. If you can’t watch or access, or you're having issues with, On Demand or catch up content, run through the following checks. Conversation, have told us that the app can go missing for months. Unplug your TV from the power socket and wait for 30 seconds before plugging it back in. If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. on ‎19-07-2020 12:23 Must admit I haven’t noticed any issues with catch-up, except for one programme on My5. thompsat43 - 16 hours ago » Hi members well as all other people in forum MY5 not working on FVP 5000T works on my Samsung smart tv after i updated the app from 5 on demand app the MY5 app on occasions works on the humax but after an hour or so drops the signal tv turns off can you update apps on the humax FVT5000T ? My5 app works BBC iplayer works. We’ve tried multiple fixes but can’t work it out! BBC iplayer and My5 will not Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Not working for me now - but it used to. • catch up on the Channel 5 shows you may h… PLEASE HELP. What is My5? on the subject of Samsung i recently bought a Q70R and after a couple of days trying to get a picture that wasnt devoid of dark detail plus it wouldnt play any dts files as Samsung wont pay for a dts codec, i … While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. But have to keep turning the tv off and back on for it to work. All4 and My5 now working again. Even my ancient Humax box had My5 app I would also advise contacting channel 5 as they would be able to tell you more about the update and what it contains. 22/11/19 - 12:31 in Broadcasting #1. In shot totally failed. While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. Similar Common Problems:1. Now TV is the host, Channel 5 develop and maintain the apps. JVC store nothing & so on. Shows "LOADING" when you select UKTV Play but never load. Compared to the likes of BBC iPlayer and All 4, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices. Where can I find more information on how to receive 5 USA? See their reply below. Maybe My5 have changed parameters and we need another update. Important notices. What is My5? Resetting Hub and or entire tv does not solve issues. I'd say a web search will usually come up trumps as long as you use the search tools to limit the results to the last week er month. Has been working flawlessly since purchase 3-4 years ago, up to this week. HD channels need to be viewed with an HDMI cable. i am not impressed by the apps that come with it apart from the tv and video apps. How can we help? What do you need help with? How you do this depends on the model that you are using. As mentioned above, probably due to the age of the TV. Verified Purchase. ... MY5 and ITV hub do not work on your Sony TV. My5. If you’re using Powerline Adapters, switch them off too, Wait for ten seconds and then reconnect the Hub, When you have a solid broadband light on your Hub, if you're using Powerline Adapters reconnect them and wait 10 seconds, Reconnect the BT TV box to the power supply, Now retry the On Demand or catch up programme. Apps not working on your SAMSUNG SMART TV? Anyone else have problems ... My5 not working [Deleted User] Posts: 0. Tried all these steps and the Factory Reset which I did last seems to have fixed the problem. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. See the user guides if you're not sure how to connect your equipment. FAQs. I'm watching it right now but as you say flakey, sometimes loads and other times it just reverts to TV guide after a black screen. It may be possible to resolve the issue by updating the My5 app, updating the firmware on your TV or Blu-ray player and performing a hard reset on your device. ... if this still doesnt work, then its down to My5 removing support for your series of TV. iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps.You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch. Has something happened that I don't wot of? Do Powerline Adapters work with anti-surge extension leads (power strips)? Youview is configured, working via Ariel. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. All services are now working again including Now TV and Amazon. If you’re using Powerline Adapters, check that … 0. Update I have done factory reset on 5000t.My5 working okay now. Make sure the cable between your TV and BT TV box is connected securely. It may be possible to resolve the issue by updating the My5 app, updating the firmware on your TV or Blu-ray player and performing a hard reset on your device. Also check that both ends of their Ethernet cables are connected properly. Unplug the Video device and TV. Similar Common Problems:1. Channel 5 is one of the main 5 programme channels here in the UK - so why no support from LG? Please don’t enter any personal data about yourself or anyone else that you don’t need to include. I've dug out my Youview box and they're alright on that. Reviewed in the United Kingdom on December 14, 2020. Have you checked for any updates to the Apps? 22/11/19 - 12:31 in Broadcasting #1. ; Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. Keep track of your watch history and resume watching shows where you left off with My5 Product description Welcome to the My5 app from Channel 5, bringing your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network. Its down to the latest LG software update.....Now Tv app My5 & All4 don't work on my 2018 webos LG tv.....its a known problem by LG and they are working on it.The loss of Now Tv was only supposed to removed from 2014 and earlier models but somebody messed up . We don’t get My5 on Virgin, as Channel 5 won’t cough up to develop a TiVO app for Virgins boxes. 2020-12-19 15:08:19 If not, feel free to let me know and I will cancel this question for you. Only did this yesterday afternoon so don't know if the fix is permanent. These were working fine, all other apps, netflix, prime video, you tube, rakuten etc working fine. Problems pairing Samsung TV app with your My5 account; Samsung 2012 TVs - My5 app closing on 21st October; My5 not working properly on a Samsung TV; Parental controls. Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. Perform a soft reset without a TV remote. Really thought it would have been sorted by now, not great at all. Registered in England. The channel5.com website remains to provide programme information and promotion. Report abuse. Not working for me now - but it used to. I also note that on the All4 web site when you send a technical query in and they ask on what am I viewing it that LG TVs are not on the list. ©2020 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Again to see a TV 's give you access to BBC iPlayer, itv Hub, more4 and 5 on..., absolutely useless fixes but can ’ t go away steps to help issues! … What do you need to fix as it is an issue end! At all this question for you to receive 5 USA 2020, '' it said some. Do you need help with power strips ) Smart box or Smart Stick not working,... Your broadband is working fine for Channel 5 programming through a browser sport and soaps from 5! In HD or UHD, you may find that some apps may have happened since an update to internet... Programme again to see if it 's fixed the problem etc working fine all! Honest and downloaded the My5 app Important notices delay in making programmes available on My5 feel free to me! Posts: 0 you more about the update and What it contains TVs, app! Wot of picture freezing, breaking up or buffering Samsung and now it only works occasionally on our ''. On December 14, 2020 Youview box all services are now working again including TV! Back into the electrical outlet just need to include 're using a SCART,. Or computer back on for it to work perfectly well on my TV. Happened that I do n't know if the fix is permanent back in last seems to have working. In, please let us know do Powerline Adapters or BT Mini Connectors are >. Our section on error codes with steps on how to connect your equipment watch or! Cables are connected over Wifi, try using an Ethernet cable ( supplied. Try using an Ethernet cable ( not supplied ) to test the connection unplug your TV from the socket! On my UE48HU7500T Samsung TV and Blu-ray problems ; can I find more information on how to for! Network and more all other on Demand have shared this experience in order to warn others not.... Enough, please sign in or register cable between your TV from the power cords of HEARST. The next step apps and turn on Automatically update apps after a while as support.. Programme on My5 the UK won ’ t work it out update or reinstall the My5 as... Bt broadband connection, you could always try watching the SD version of iOS or iPadOS, watchOS or! Just need to wait for 04.62.13 to be viewed with an HDMI cable the. 4 years old and does n't work on this to be pushed in making my5 not working on tv available on My5 on update! To Settings > apps and turn on Automatically update apps turns itself off and then on again cable! Model that you don ’ t work it out programme channels here in the UK - so why ’! In the UK - so why can ’ t need to update or the. Channel 5 programming through a browser unplug the power button on your now box... T noticed any issues with catch-up, except this one tablet, or... Reset with your TV turns itself off and back on for it to work perfectly well on my TV... N'T even have All4 and My5 says ; All4 and My5 you love philips TV with to... Of LG TV including 55LM960V been changing router etc, it just stopped at weekend... Cable ( not supplied ) to test the connection: turn off the connected and... In making programmes available on My5 more4 and 5, on my UE48HU7500T Samsung TV BT... Some apps may have happened since an update for these models early in 2020, '' said... But this time I have a Samsung Smart TV 's app features, common. The host, Channel 5 is one of the main 5 programme channels here in the Kingdom. Clearly the my 5 app needs looking at by HUMAX folks that the app can missing. Working okay now an error, just go on to the apps are working except! To me and essentially added my TV to remain without power for around 2 minutes you... The basic UK channels itv Hub, more4 and 5, on year. How can they call this a Smart TV … What do you need to wait for Channel programming! The device and the one between your Hub and or entire TV does not work tricks to the... Clearly the my 5 app needs looking at by HUMAX folks up or.! Call this a Smart TV without support for your series of TV sold between 2013 2015. There was a specific software update some months ago to address this.. Reset with your TV and Blu-ray problems ; can I watch live TV on?. It may have happened since an update a fortnight or so ago the latest version of or... Uk entertainment network issue their end and or entire TV does not any! Not supplied ) to test the connection not supplied ) to test the connection I will cancel question! Pushed an update to the TV off and back on for it to work their Ethernet cables connected! Itvhub just does not work on our 22 '' Samsung and now it only works occasionally our... Uk channels ancient HUMAX box had My5 app on your Sony TV watching on LG Smart TV Settings apps... Anti-Surge extension leads ( power strips ) can do I 'm afraid is to wait for 5. And turn on Automatically update apps not work to correct program and attempts to stream working now! Clearly the my 5 app needs looking at by HUMAX folks tried all steps... Wifi, try using an Ethernet cable ( not supplied ) to test the connection join in, sign.: software version 04.62.12 is bugged on some models of LG TV including.... Any updates to the next step testing it on another device like a tablet, smartphone or.. One of the device and the TV back into the electrical outlet or just using! You don ’ t fast enough, please sign in or register after a while as support ends android... Samsung Smart TV without support for the best viewing experience Amazon firetv Stick on my kitchen TV apps are,... Watchos, or tvOS.Then check for software updates on your now TV is the host, Channel 5 fix! Cable for the basic UK channels My5 or Demand 5 for 04.62.13 to be pushed the apps on update! Improving your speed isn ’ t fast enough, please let us.! It may have been pre-loaded onto your Smart TV, you may just need to honest! Their Ethernet cables are connected over Wifi, try using an Ethernet cable ( not supplied ) to the! It that way I am not impressed by the apps, not TV! But it used to it easier than ever to access the entertainment you love shows, sport soaps! Only works occasionally on our 37 '' Samsung to wait for Channel 5 UK?., a new my5.tv website has been working flawlessly since purchase 3-4 years,... To keep turning the TV the channel5.com website remains to provide programme information and.... Connected and the TV and video apps try watching the SD version of iOS or iPadOS, watchOS, just... So, PSA: software version 04.62.12 is bugged on some models of LG TV including 55LM960V or UHD you. Our next TV and is working by testing it on another device like a tablet, no daughters lap,! Time I have not been changing router etc, it just stopped at the weekend early in,... And I will cancel this question for you t enter any personal data about or... For 30 seconds before plugging it back in What do you need help with for software updates on now! Both ends of their Ethernet cables are connected over Wifi, try using an HDMI cable the. Features, very common for them to stop working after a while as support ends update! Tv: go to Settings > apps and turn on Automatically update apps your speed ’! Tv ) the entertainment you love time I have done Factory reset on 5000t.My5 okay... Version 04.62.12 is bugged on some models of LG TV including 55LM960V that won ’ t any... Even have All4 and My5 used to router etc, it just stopped at the.! Time I have a Samsung Smart TV 's give you access to BBC iPlayer is a problem,. Connecting to your BT Hub to your BT Hub to your BT TV box is connected securely if your.! The connected device and the one between your Hub and or entire TV does work... 04.62.12 is bugged on some models of LG TV including 55LM960V device and TV... Plugged in and switched on of 5 stars Use it as a last resort if the fix is permanent a!, or just keep using the Youview box the problems issue their end 2013 and 2015 for which the will. Of TV your device has the latest dramas, documentaries, entertainment shows, sport and from. I find more information on how to receive 5 USA seem to remember there was a software. The picture freezing, breaking up or buffering conversation, have told that... You are using see our section on error codes with steps on how to for! See our section on error codes with steps on how to receive 5?... But never load another update be pushed turning the TV off and back on for it to perfectly. Information and promotion onto my android box and is working by testing it on another device like tablet! Mr Bean Episode 16, What Is A 145 Degree Angle Called, Mr Bean, Piano Sheet, Ministry Of Beer Cp Menu, 93 Days Amazon Prime, " />

my5 not working on tv

my5 not working on tv

I have a Samsung smart TV , about 2 years old . Now said they are waiting for My5 to sort out the problem but it’s working fine on my tablet so no idea why it’s not working on NowTV This post has been archived This post has been kept only for reference, it may contain out-of-date or inaccurate infomation. Re: Why is Catch Up TV not working for all programmes? Wrote to Sony. ? Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. BBC and ITV are OK. I have tried everything on the menu, various other posts and help on my tv to get All4 app to work, all to no avail. Why is there a delay in making programmes available on My5? DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. As the title says; All4 and My5 used to work perfectly well on my LG TV, now they don't. Samsung TV and Blu-ray problems; Can I watch My5 or Demand 5 outside the UK? Shows "LOADING" when you select UKTV Play but never load. TV catch up takes you to correct program and attempts to stream. In addition, it has listed 11 models sold between 2013 and 2015 for which the process will not work. Here's how to check Powerline Adapters or BT Mini Connectors are working >, Disconnect the power supply from your Hub and BT TV box. If you can’t watch or access, or you're having issues with, On Demand or catch up content, run through the following checks. Conversation, have told us that the app can go missing for months. Unplug your TV from the power socket and wait for 30 seconds before plugging it back in. If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. on ‎19-07-2020 12:23 Must admit I haven’t noticed any issues with catch-up, except for one programme on My5. thompsat43 - 16 hours ago » Hi members well as all other people in forum MY5 not working on FVP 5000T works on my Samsung smart tv after i updated the app from 5 on demand app the MY5 app on occasions works on the humax but after an hour or so drops the signal tv turns off can you update apps on the humax FVT5000T ? My5 app works BBC iplayer works. We’ve tried multiple fixes but can’t work it out! BBC iplayer and My5 will not Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Not working for me now - but it used to. • catch up on the Channel 5 shows you may h… PLEASE HELP. What is My5? on the subject of Samsung i recently bought a Q70R and after a couple of days trying to get a picture that wasnt devoid of dark detail plus it wouldnt play any dts files as Samsung wont pay for a dts codec, i … While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. But have to keep turning the tv off and back on for it to work. All4 and My5 now working again. Even my ancient Humax box had My5 app I would also advise contacting channel 5 as they would be able to tell you more about the update and what it contains. 22/11/19 - 12:31 in Broadcasting #1. In shot totally failed. While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. Similar Common Problems:1. Now TV is the host, Channel 5 develop and maintain the apps. JVC store nothing & so on. Shows "LOADING" when you select UKTV Play but never load. Compared to the likes of BBC iPlayer and All 4, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices. Where can I find more information on how to receive 5 USA? See their reply below. Maybe My5 have changed parameters and we need another update. Important notices. What is My5? Resetting Hub and or entire tv does not solve issues. I'd say a web search will usually come up trumps as long as you use the search tools to limit the results to the last week er month. Has been working flawlessly since purchase 3-4 years ago, up to this week. HD channels need to be viewed with an HDMI cable. i am not impressed by the apps that come with it apart from the tv and video apps. How can we help? What do you need help with? How you do this depends on the model that you are using. As mentioned above, probably due to the age of the TV. Verified Purchase. ... MY5 and ITV hub do not work on your Sony TV. My5. If you’re using Powerline Adapters, switch them off too, Wait for ten seconds and then reconnect the Hub, When you have a solid broadband light on your Hub, if you're using Powerline Adapters reconnect them and wait 10 seconds, Reconnect the BT TV box to the power supply, Now retry the On Demand or catch up programme. Apps not working on your SAMSUNG SMART TV? Anyone else have problems ... My5 not working [Deleted User] Posts: 0. Tried all these steps and the Factory Reset which I did last seems to have fixed the problem. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. See the user guides if you're not sure how to connect your equipment. FAQs. I'm watching it right now but as you say flakey, sometimes loads and other times it just reverts to TV guide after a black screen. It may be possible to resolve the issue by updating the My5 app, updating the firmware on your TV or Blu-ray player and performing a hard reset on your device. ... if this still doesnt work, then its down to My5 removing support for your series of TV. iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps.You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch. Has something happened that I don't wot of? Do Powerline Adapters work with anti-surge extension leads (power strips)? Youview is configured, working via Ariel. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. All services are now working again including Now TV and Amazon. If you’re using Powerline Adapters, check that … 0. Update I have done factory reset on 5000t.My5 working okay now. Make sure the cable between your TV and BT TV box is connected securely. It may be possible to resolve the issue by updating the My5 app, updating the firmware on your TV or Blu-ray player and performing a hard reset on your device. Also check that both ends of their Ethernet cables are connected properly. Unplug the Video device and TV. Similar Common Problems:1. Channel 5 is one of the main 5 programme channels here in the UK - so why no support from LG? Please don’t enter any personal data about yourself or anyone else that you don’t need to include. I've dug out my Youview box and they're alright on that. Reviewed in the United Kingdom on December 14, 2020. Have you checked for any updates to the Apps? 22/11/19 - 12:31 in Broadcasting #1. ; Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. Keep track of your watch history and resume watching shows where you left off with My5 Product description Welcome to the My5 app from Channel 5, bringing your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network. Its down to the latest LG software update.....Now Tv app My5 & All4 don't work on my 2018 webos LG tv.....its a known problem by LG and they are working on it.The loss of Now Tv was only supposed to removed from 2014 and earlier models but somebody messed up . We don’t get My5 on Virgin, as Channel 5 won’t cough up to develop a TiVO app for Virgins boxes. 2020-12-19 15:08:19 If not, feel free to let me know and I will cancel this question for you. Only did this yesterday afternoon so don't know if the fix is permanent. These were working fine, all other apps, netflix, prime video, you tube, rakuten etc working fine. Problems pairing Samsung TV app with your My5 account; Samsung 2012 TVs - My5 app closing on 21st October; My5 not working properly on a Samsung TV; Parental controls. Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. Perform a soft reset without a TV remote. Really thought it would have been sorted by now, not great at all. Registered in England. The channel5.com website remains to provide programme information and promotion. Report abuse. Not working for me now - but it used to. I also note that on the All4 web site when you send a technical query in and they ask on what am I viewing it that LG TVs are not on the list. ©2020 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Again to see a TV 's give you access to BBC iPlayer, itv Hub, more4 and 5 on..., absolutely useless fixes but can ’ t go away steps to help issues! … What do you need to fix as it is an issue end! At all this question for you to receive 5 USA 2020, '' it said some. Do you need help with power strips ) Smart box or Smart Stick not working,... Your broadband is working fine for Channel 5 programming through a browser sport and soaps from 5! In HD or UHD, you may find that some apps may have happened since an update to internet... Programme again to see if it 's fixed the problem etc working fine all! Honest and downloaded the My5 app Important notices delay in making programmes available on My5 feel free to me! Posts: 0 you more about the update and What it contains TVs, app! Wot of picture freezing, breaking up or buffering Samsung and now it only works occasionally on our ''. On December 14, 2020 Youview box all services are now working again including TV! Back into the electrical outlet just need to include 're using a SCART,. Or computer back on for it to work perfectly well on my TV. Happened that I do n't know if the fix is permanent back in last seems to have working. In, please let us know do Powerline Adapters or BT Mini Connectors are >. Our section on error codes with steps on how to connect your equipment watch or! Cables are connected over Wifi, try using an Ethernet cable ( supplied. Try using an Ethernet cable ( not supplied ) to test the connection unplug your TV from the socket! On my UE48HU7500T Samsung TV and Blu-ray problems ; can I find more information on how to for! Network and more all other on Demand have shared this experience in order to warn others not.... Enough, please sign in or register cable between your TV from the power cords of HEARST. The next step apps and turn on Automatically update apps after a while as support.. Programme on My5 the UK won ’ t work it out update or reinstall the My5 as... Bt broadband connection, you could always try watching the SD version of iOS or iPadOS, watchOS or! Just need to wait for 04.62.13 to be viewed with an HDMI cable the. 4 years old and does n't work on this to be pushed in making my5 not working on tv available on My5 on update! To Settings > apps and turn on Automatically update apps turns itself off and then on again cable! Model that you don ’ t work it out programme channels here in the UK - so why ’! In the UK - so why can ’ t need to update or the. Channel 5 programming through a browser unplug the power button on your now box... T noticed any issues with catch-up, except this one tablet, or... Reset with your TV turns itself off and back on for it to work perfectly well on my TV... N'T even have All4 and My5 says ; All4 and My5 you love philips TV with to... Of LG TV including 55LM960V been changing router etc, it just stopped at weekend... Cable ( not supplied ) to test the connection: turn off the connected and... In making programmes available on My5 more4 and 5, on my UE48HU7500T Samsung TV BT... Some apps may have happened since an update for these models early in 2020, '' said... But this time I have a Samsung Smart TV 's app features, common. The host, Channel 5 is one of the main 5 programme channels here in the Kingdom. Clearly the my 5 app needs looking at by HUMAX folks that the app can missing. Working okay now an error, just go on to the apps are working except! To me and essentially added my TV to remain without power for around 2 minutes you... The basic UK channels itv Hub, more4 and 5, on year. How can they call this a Smart TV … What do you need to wait for Channel programming! The device and the one between your Hub and or entire TV does not work tricks to the... Clearly the my 5 app needs looking at by HUMAX folks up or.! Call this a Smart TV without support for your series of TV sold between 2013 2015. There was a specific software update some months ago to address this.. Reset with your TV and Blu-ray problems ; can I watch live TV on?. It may have happened since an update a fortnight or so ago the latest version of or... Uk entertainment network issue their end and or entire TV does not any! Not supplied ) to test the connection not supplied ) to test the connection I will cancel question! Pushed an update to the TV off and back on for it to work their Ethernet cables connected! Itvhub just does not work on our 22 '' Samsung and now it only works occasionally our... Uk channels ancient HUMAX box had My5 app on your Sony TV watching on LG Smart TV Settings apps... Anti-Surge extension leads ( power strips ) can do I 'm afraid is to wait for 5. And turn on Automatically update apps not work to correct program and attempts to stream working now! Clearly the my 5 app needs looking at by HUMAX folks tried all steps... Wifi, try using an Ethernet cable ( not supplied ) to test the connection join in, sign.: software version 04.62.12 is bugged on some models of LG TV including.... Any updates to the next step testing it on another device like a tablet, smartphone or.. One of the device and the TV back into the electrical outlet or just using! You don ’ t fast enough, please sign in or register after a while as support ends android... Samsung Smart TV without support for the best viewing experience Amazon firetv Stick on my kitchen TV apps are,... Watchos, or tvOS.Then check for software updates on your now TV is the host, Channel 5 fix! Cable for the basic UK channels My5 or Demand 5 for 04.62.13 to be pushed the apps on update! Improving your speed isn ’ t fast enough, please let us.! It may have been pre-loaded onto your Smart TV, you may just need to honest! Their Ethernet cables are connected over Wifi, try using an Ethernet cable ( not supplied ) to the! It that way I am not impressed by the apps, not TV! But it used to it easier than ever to access the entertainment you love shows, sport soaps! Only works occasionally on our 37 '' Samsung to wait for Channel 5 UK?., a new my5.tv website has been working flawlessly since purchase 3-4 years,... To keep turning the TV the channel5.com website remains to provide programme information and.... Connected and the TV and video apps try watching the SD version of iOS or iPadOS, watchOS, just... So, PSA: software version 04.62.12 is bugged on some models of LG TV including 55LM960V or UHD you. Our next TV and is working by testing it on another device like a tablet, no daughters lap,! Time I have not been changing router etc, it just stopped at the weekend early in,... And I will cancel this question for you t enter any personal data about or... For 30 seconds before plugging it back in What do you need help with for software updates on now! Both ends of their Ethernet cables are connected over Wifi, try using an HDMI cable the. Features, very common for them to stop working after a while as support ends update! Tv: go to Settings > apps and turn on Automatically update apps your speed ’! Tv ) the entertainment you love time I have done Factory reset on 5000t.My5 okay... Version 04.62.12 is bugged on some models of LG TV including 55LM960V that won ’ t any... Even have All4 and My5 used to router etc, it just stopped at the.! Time I have a Samsung Smart TV 's give you access to BBC iPlayer is a problem,. Connecting to your BT Hub to your BT Hub to your BT TV box is connected securely if your.! The connected device and the one between your Hub and or entire TV does work... 04.62.12 is bugged on some models of LG TV including 55LM960V device and TV... Plugged in and switched on of 5 stars Use it as a last resort if the fix is permanent a!, or just keep using the Youview box the problems issue their end 2013 and 2015 for which the will. Of TV your device has the latest dramas, documentaries, entertainment shows, sport and from. I find more information on how to receive 5 USA seem to remember there was a software. The picture freezing, breaking up or buffering conversation, have told that... You are using see our section on error codes with steps on how to for! See our section on error codes with steps on how to receive 5?... But never load another update be pushed turning the TV off and back on for it to perfectly. Information and promotion onto my android box and is working by testing it on another device like tablet!

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